Cookie Policy

Cookie Policy

In short: We use cookies to keep our website working, understand how visitors use it, and improve your experience. Some cookies are essential — the site cannot function without them. Others, like analytics cookies, help us understand what is working. You can manage your preferences at any time.

Last Updated: 4 August 2026
Last Reviewed: 4 August 2026

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit — such as items in your basket or your language preference — so you do not have to re-enter it each time.

Cookies cannot run programmes or deliver viruses to your device. They are not used to identify you personally unless you have given consent for that purpose.

How We Use Cookies

Novera Home uses cookies for three purposes: to keep the website functioning correctly, to understand how visitors use the site, and to support third-party services such as reviews. We do not currently use advertising or marketing cookies.

Essential Cookies

These cookies are strictly necessary for the website to work. Without them, you cannot browse the site, add items to your basket, or complete a purchase. They do not require your consent under UK PECR.

Cookie Provider Purpose Duration
_session_id noverahome.com Maintains your shopping session and basket contents Session
cart noverahome.com Stores your basket contents between pages 2 weeks
cart_sig noverahome.com Verifies basket integrity to prevent tampering 2 weeks
cart_ts noverahome.com Records the time your basket was last updated 2 weeks
checkout_token noverahome.com Identifies your checkout session securely 1 year
secret noverahome.com Supports secure checkout processing Session
secure_customer_sig noverahome.com Keeps you logged in to your customer account 20 years
storefront_digest noverahome.com Allows access to password-protected stores Indefinite
_shopify_y noverahome.com Tracks unique visitors for internal analytics 1 year
_shopify_s noverahome.com Tracks session activity within the store 30 minutes
_shopify_sa_t noverahome.com Tracks marketing attribution for sessions 30 minutes
_shopify_sa_p noverahome.com Tracks marketing attribution page data 30 minutes

Analytics Cookies

These cookies help us understand how visitors use our website — which pages are visited most, how long people stay, and where they come from. This information is used in aggregate and does not identify you personally. These cookies require your consent under UK PECR.

Cookie Provider Purpose Duration
_ga Google Analytics Distinguishes unique users by assigning a randomly generated number 2 years
_ga_* Google Analytics Stores and counts page views for this property 2 years
_gid Google Analytics Distinguishes users — resets every 24 hours 24 hours
_gat Google Analytics Throttles request rate to Google servers 1 minute

Third-Party Cookies — Trustpilot

We use Trustpilot to collect and display customer reviews. Trustpilot may set its own cookies when review widgets are loaded on our site. These cookies are controlled by Trustpilot, not by Novera Home.

Cookie Provider Purpose Duration
tp_* Trustpilot Supports the display of Trustpilot review widgets and tracks review interactions Up to 1 year

For full details of Trustpilot's cookies, see the Trustpilot Privacy Policy.

Cookie Consent

Under UK PECR, we are required to obtain your consent before placing non-essential cookies on your device. We are currently implementing a cookie consent solution. Until this is in place, we recommend managing your cookie preferences directly through your browser settings (see below).

You can withdraw your consent at any time by clearing your cookies and adjusting your browser settings.

How to Manage Cookies in Your Browser

You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of this website, including your ability to add items to your basket or complete a purchase.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. The Last Updated date at the top of this page will always show when it was last changed. We recommend checking this page periodically.

Changes to This Policy

We may update this Cookie Policy from time to time. The Last Updated date at the top of this page will always reflect the most recent change.

Contact Us

If you have any questions about how we use cookies, please contact us:

  • Email: contact@noverahome.com
  • Phone: 02034111032
  • Address: Noveraa Ltd., 1 Mapeshill Place, London, England, NW2 5LA
  • Hours: Monday–Friday, 9am–5pm GMT

You may also wish to read our Privacy Policy.